Quiz Questions - ITI Quiz - 03-Mar-2026 04:15 PM

Question 1 1 Marks

Verbal communication is the use of _____.

A

Sign

B

Words

C

Maths

D

Images

Question 2 1 Marks

Organizations communicate mainly through _____.

A

Letters

B

E-mails

C

Project

D

Unfamiliar words

Question 3 1 Marks

Argument or disagreement between two groups of people is called__________.

A

Teamwork

B

Conflict

C

Happiness

D

Fun

Question 4 1 Marks

Sharing will help everyone feel involved and _____.

A

Happy

B

Sad

C

Motivated

D

Close

Question 5 1 Marks

Rita talks to her customers. But she is unable to understand what they say. What should she do?

A

Improve her listening skills

B

Stop talking to them

C

Fight with customers

D

Stop her business

Question 6 1 Marks

Clear communication leads to _____.

A

Different work

B

Opposite work

C

Slow work

D

Faster work

Question 7 1 Marks

Seetha is speaking to her customers to understand how to improve her business. What type of communication is this?

A

Verbal Communication

B

Non-Verbal Communication

C

No Communication

D

Written communication

Question 8 1 Marks

Which among these is a type of communication?

A

Verbal

B

Non-Verbal

C

Visual

D

All of these

Question 9 1 Marks

At workplace, communication must follow the _______.

A

Ideas

B

Text

C

6Cs

D

Close

Question 10 1 Marks

Sam wanted to apply for a job. He thought of writing a cover letter to the company. But his friend suggested to attach ________with the cover letter.

A

Brochure

B

Leave

C

Formal

D

Resume

Question 11 1 Marks

Distance between yourself and the other person is called ________.

A

Spatial distance

B

Relationship

C

Informal

D

Close

Question 12 1 Marks

Tina and Lyra's team are working together to finish the school painting project. What should both the teams do to finish the project?

A

Resist

B

Share resposibility

C

Fight

D

Argue

Question 13 1 Marks

Vinod met his new manager at his workplace. He had to ______himself first.

A

Thank

B

Introduce

C

Appreciate

D

Praise

Question 14 1 Marks

Tom received a letter, but it did not have any details of who sent it. The letter was missing the_____________?address.

A

Receiver?s

B

Sender?s

C

Greetings

D

Subject

Question 15 1 Marks

Forms of verbal communication are ____.

A

Making eye contact

B

Thinking

C

Writing and Speaking

D

Dancing

Question 16 1 Marks

Cherry is going for an interview. What should she not do?

A

Wear formal dress

B

Apply too much makeup or perfume

C

Take her resume

D

Wear clean clothes

Question 17 1 Marks

We can share our thoughts, ideas and feelings through ___?.

A

Communication

B

Reading

C

Watching

D

Hearing

Question 18 1 Marks

Which communication method should be used to share confidential information and documents in the workplace?

A

B

Email

C

Instagram

D

Phone

Question 19 1 Marks

The way we sit, our facial expression and body language show____________ communication.

A

non- verbal

B

verbal

C

informal

D

written

Question 20 1 Marks

Which is not a type of non-verbal communication ?

A

E-mail

B

Eye-contact

C

Hand movements

D

Facial expression

Question 21 1 Marks

Shwetha and Rakshit are coworkers. They are angry with each other because they have not completed a project properly. Which is a good way to resolve such conflicts in the workplace?

A

Quit the job

B

Find different ways to solve the problem

C

Ignore each other

D

File a police complaint

Question 22 1 Marks

Exchange of ideas happen through _______.

A

Communication

B

Listening

C

Watching

D

Singing

Question 23 1 Marks

Letter is a form of__________communication.

A

Non-verbal

B

Spoken

C

Written

D

Telephone

Question 24 1 Marks

Ram, Vinay and Sandeep are working as a team to finish the geography project. Vinay is sharing his thoughts. What are Vinay and Sandeep supposed to do?

A

Listen actively

B

Play

C

Go around the school

D

None of these

Question 25 1 Marks

'Reg' in the letter means ____.

A

Regarding

B

Subject

C

Greetings

D

Body