Quiz Questions

Question 1 1 Marks

We can share our thoughts, ideas and feelings through ___?.

A

Communication

B

Reading

C

Watching

D

Hearing

Question 2 1 Marks

Which among these is a type of communication?

A

Verbal

B

Non-Verbal

C

Visual

D

All of these

Question 3 1 Marks

Which is not a type of non-verbal communication ?

A

E-mail

B

Eye-contact

C

Hand movements

D

Facial expression

Question 4 1 Marks

Whenever we are communicating we have to be dressed appropriately, maintain our body language and maintain ___?.

A

a very loud volume

B

make up

C

eye contact

D

silence

Question 5 1 Marks

Argument or disagreement between two groups of people is called__________.

A

Teamwork

B

Conflict

C

Happiness

D

Fun

Question 6 1 Marks

Conflict usually creates ______?.

A

Negative emotions

B

Positive emotions

C

Happy emotions

D

Enjoyment

Question 7 1 Marks

Negative comments made about our action or performance is called _____.

A

Appreciation

B

Congratulations

C

Criticism

D

Reward

Question 8 1 Marks

If a person recieves harsh, unfair and very negative criticism, they feel very unhappy. What type of criticism is this?

A

Helpful criticism

B

Fair criticism

C

Unfair criticism

D

Positive criticism

Question 9 1 Marks

During criticism we must remain and _to the person.

A

happy and joyful

B

calm and listen

C

shout and cry

D

fight and cry

Question 10 1 Marks

A dissatisfied customer means ________.

A

Happy customer

B

Beautiful customer

C

Unhappy customer

D

Old customer

Question 11 1 Marks

You are unable to share your message properly in an email. Which skill should you improve?

A

Written communication

B

Speaking

C

Reading

D

Playing

Question 12 1 Marks

You are scared to communicate with others. What are some ways to solve this problem?

A

Find your strengths about communication

B

Find your weakness about communication

C

Find ways to improve & learn more about your weakness

D

All of these

Question 13 1 Marks

How should you respond to constructive feedback from someone?

A

Listen and understand

B

Argue with the person

C

Feel nervous

D

Ignore the feedback

Question 14 1 Marks

Rita talks to her customers. But she is unable to understand what they say. What should she do?

A

Improve her listening skills

B

Stop talking to them

C

Fight with customers

D

Stop her business

Question 15 1 Marks

We start communicating when we are_____________.

A

Adults

B

Parents

C

Children

D

Old

Question 16 1 Marks

Conflict in workplace affects ___?.

A

ability to work

B

salary

C

environment

D

weather

Question 17 1 Marks

Shwetha and Rakshit are coworkers. They are angry with each other because they have not completed a project properly. Which is a good way to resolve such conflicts in the workplace?

A

Quit the job

B

Find different ways to solve the problem

C

Ignore each other

D

File a police complaint

Question 18 1 Marks

James had to meet his team members Suraj, Reena and Nagma on Friday. James called Suraj and Reena. But he did not inform Nagma. This is an example of__________.

A

Poor communication

B

Typing error

C

Stress

D

Poor listening

Question 19 1 Marks

Priya received constructive (helpful) criticism from her manager about her latest project. What should she do?

A

Listen

B

Understand

C

Thank her manager

D

All of these

Question 20 1 Marks

Which communication method should be used to share confidential information and documents in the workplace?

A

B

Email

C

Instagram

D

Phone

Question 21 1 Marks

Vinod met his new manager at his workplace. He had to ______himself first.

A

Thank

B

Introduce

C

Appreciate

D

Praise

Question 22 1 Marks

Formal communication is used at ___?.

A

Friend

B

House

C

Party

D

Workplace

Question 23 1 Marks

Which is not a type of communication?

A

Verbal

B

Non-verbal

C

Written

D

Driving

Question 24 1 Marks

You can speak to your friend________.

A

Formally

B

Informally

C

By reading their mind

D

By dancing

Question 25 1 Marks

When talking to our co-workers, we should not stand or sit __________ to them.

A

too close

B

opposite

C

In front of

D

next to

We can share our thoughts, ideas and feelings through ___?.

Which among these is a type of communication?

Which is not a type of non-verbal communication ?

Whenever we are communicating we have to be dressed appropriately, maintain our body language and maintain ___?.

Argument or disagreement between two groups of people is called__________.

Conflict usually creates ______?.

Negative comments made about our action or performance is called _____.

If a person recieves harsh, unfair and very negative criticism, they feel very unhappy. What type of criticism is this?

During criticism we must remain ______and _______to the person.

A dissatisfied customer means ________.

You are unable to share your message properly in an email. Which skill should you improve?

You are scared to communicate with others. What are some ways to solve this problem?

How should you respond to constructive feedback from someone?

Rita talks to her customers. But she is unable to understand what they say. What should she do?

We start communicating when we are_____________.

Conflict in workplace affects ___?.

Shwetha and Rakshit are coworkers. They are angry with each other because they have not completed a project properly. Which is a good way to resolve such conflicts in the workplace?

James had to meet his team members Suraj, Reena and Nagma on Friday. James called Suraj and Reena. But he did not inform Nagma. This is an example of__________.

Priya received constructive (helpful) criticism from her manager about her latest project. What should she do?

Which communication method should be used to share confidential information and documents in the workplace?

Vinod met his new manager at his workplace. He had to ______himself first.

Formal communication is used at ___?.

Which is not a type of communication?

You can speak to your friend________.

When talking to our co-workers, we should not stand or sit __________ to them.

During criticism we must remain and _to the person.