Quiz Questions

March Monthly Test (ITISKILL26175P)

Question 1 1 Marks
Vinod met his new manager at his workplace. He had to ______himself first.
A
Thank
B
Introduce
C
Appreciate
D
Praise
Question 2 1 Marks
Ram, Vinay and Sandeep are working as a team to finish the geography project. Vinay is sharing his thoughts. What are Vinay and Sandeep supposed to do?
A
Listen actively
B
Play
C
Go around the school
D
None of these
Question 3 1 Marks
The way we sit, our facial expression and body language show____________ communication.
A
non- verbal
B
verbal
C
informal
D
written
Question 4 1 Marks
Verbal communication is the use of _____.
A
Sign
B
Words
C
Maths
D
Images
Question 5 1 Marks
Which is not a type of communication?
A
Verbal
B
Non-verbal
C
Written
D
Driving
Question 6 1 Marks
Raj and Tej talk to each other only on the phone. What type of communication is this?
A
Sign communication
B
Non-Verbal Communication
C
Verbal Communication
D
Written communication
Question 7 1 Marks
Distance between yourself and the other person is called ________.
A
Spatial distance
B
Relationship
C
Informal
D
Close
Question 8 1 Marks
Nitya wanted to discuss an issue with her teammates. What type of communication is it?
A
Written
B
Verbal
C
Image
D
Video
Question 9 1 Marks
During criticism we must remain ______and _______to the person.
A
happy and joyful
B
calm and listen
C
shout and cry
D
fight and cry
Question 10 1 Marks
Conflict in workplace affects ___?.
A
ability to work
B
salary
C
environment
D
weather
Question 11 1 Marks
Sam wanted to apply for a job. He thought of writing a cover letter to the company. But his friend suggested to attach ________with the cover letter.
A
Brochure
B
Leave
C
Formal
D
Resume
Question 12 1 Marks
James had to meet his team members Suraj, Reena and Nagma on Friday. James called Suraj and Reena. But he did not inform Nagma. This is an example of__________.
A
Poor communication
B
Typing error
C
Stress
D
Poor listening
Question 13 1 Marks
Forms of verbal communication are ____.
A
Making eye contact
B
Thinking
C
Writing and Speaking
D
Dancing
Question 14 1 Marks
Conflict usually creates ______?.
A
Negative emotions
B
Positive emotions
C
Happy emotions
D
Enjoyment
Question 15 1 Marks
Shouting shows we are angry. Talking very slowly shows we are tired or sleepy. What part of non-verbal communication helps us understand this?
A
Smile
B
Hand movements
C
Tone of voice
D
Eye movements
Question 16 1 Marks
Tom received a letter, but it did not have any details of who sent it. The letter was missing the_____________?address.
A
Receiver?s
B
Sender?s
C
Greetings
D
Subject
Question 17 1 Marks
Whenever we are communicating we have to be dressed appropriately, maintain our body language and maintain ___?.
A
a very loud volume
B
make up
C
eye contact
D
silence
Question 18 1 Marks
Exchange of ideas happen through _______.
A
Communication
B
Listening
C
Watching
D
Singing
Question 19 1 Marks
What can make it difficult to communicate in the workplace?
A
Language differences
B
Use of unfamiliar words
C
Differences in communication styles
D
All of these
Question 20 1 Marks
Which communication method should be used to share confidential information and documents in the workplace?
A
WhatsApp
B
Email
C
Instagram
D
Phone
Question 21 1 Marks
Argument or disagreement between two groups of people is called__________.
A
Teamwork
B
Conflict
C
Happiness
D
Fun
Question 22 1 Marks
'Reg' in the letter means ____.
A
Regarding
B
Subject
C
Greetings
D
Body
Question 23 1 Marks
Which is not a type of non-verbal communication ?
A
E-mail
B
Eye-contact
C
Hand movements
D
Facial expression
Question 24 1 Marks
We start communicating when we are_____________.
A
Adults
B
Parents
C
Children
D
Old
Question 25 1 Marks
How should you respond to constructive feedback from someone?
A
Listen and understand
B
Argue with the person
C
Feel nervous
D
Ignore the feedback