Quiz Questions - ITI Quiz - 07-Feb-2026 01:42 PM

Question 1 1 Marks

What are some advantages of informal communication at the workplace?

A

Helps people work together better

B

Makes things more official at work

C

Creates a strict environment at work

D

Makes people talk less

Question 2 1 Marks

Which of the following statements shows good teamwork?

A

Keeping all ideas to yourself

B

Criticizing teammates? efforts

C

Working together towards a common goal

D

Ignoring others? ideas and opinions

Question 3 1 Marks

Which of the following actions by Aisha during the team meeting show appropriate workplace etiquette?

A

Continuously check her phone and respond to messages

B

Chat with her coworkers about non-work things

C

Interrupt the speaker to share her thoughts

D

Put her phone on silent mode and actively participate in the discussion

Question 4 1 Marks

Which of the following are included in a resume?

A

Hobbies, favorite foods, and personal interests

B

Childhood memories, dreams, and aspirations

C

Daily routine, favorite movies, and vacation plans

D

Contact information, educational details, skills and work experience

Question 5 1 Marks

You are at work, and a coworker asks for your support/help with a task. How would you respond informally?

A

I can help, but seriously, you don't even know this much? What's the problem?

B

I am too busy right now. Ask someone else.

C

Sure, I can help. What do you need?

D

Could you please submit a formal request via email?

Question 6 1 Marks

What is formal communication?

A

All written communication

B

Official communication following a set of rules

C

Talking with friends and family

D

Casual chatting on social media

Question 7 1 Marks

Raghav is applying for a job at a marketing firm. What will make his cover letter easy to read?

A

Long descriptions

B

Dividing the text into shorter paragraphs

C

Increasing the font size

D

All of these

Question 8 1 Marks

To apply for a job, what is the next step after making an impactful resume?

A

Sending the resume to the employer

B

Writing an impressive cover letter

C

Preparing for interview

D

Applying for the job

Question 9 1 Marks

During a job interview, if you couldn't hear or understand a question, what would you say?

A

Sorry! I didn't understand. Could you please repeat the question?

B

Hey, can you repeat that? I wasn't paying attention

C

I am lost. Can you say it again?

D

Speak clearly and repeat the question.

Question 10 1 Marks

During a group project, one of your teammates is struggling to complete their assigned task. What should you do?

A

Ignore their struggle and focus on your own tasks

B

Offer to help and support them to complete their task

C

Criticize them for not being efficient

D

Complain to the teacher about their lack of contribution

Question 11 1 Marks

You have started a new job at a company. During lunch break, you notice some coworkers chatting. How would you start an informal conversation with them?

A

Introduce yourself formally and inquire about their roles in the company

B

Ask about the TV shows/ sports they like to watch/ books they like to read or their weekend plans

C

Ask about their salary

D

Ignore them and have your meal

Question 12 1 Marks

What is 'informal communication'?

A

All verbal communication

B

Official communication following a set of rules

C

Casual conversations outside of official work arrangements

D

Talking at official meetings

Question 13 1 Marks

During a job interview, Ramesh is asked to describe his top three strengths. Which of the following responses shows good formal communication?

A

I'm pretty good at a lot of things.

B

Uh, I guess I can do a little bit of everything.

C

My top three skills are problem- solving, teamwork, and attention to detail.

D

I don't know, I never really thought about it.

Question 14 1 Marks

Your team has completed a challenging project successfully. How should you celebrate the success?

A

Say you did everything and don?t praise others.

B

Blame the group for any errors.

C

Don?t celebrate and start the next job.

D

Thank everyone in your group for helping.

Question 15 1 Marks

Which of the following is a formal introduction in a job interview?

A

Hey there! I'm Parmeet, nice to meet you!

B

Hi, I'm Parmeet. Thanks for having me!

C

Yo, I'm Parmeet. Let's get started!

D

Good morning/ afternoon. I am Parmeet and I want to thank you for considering me for this role.

Question 16 1 Marks

What is workplace etiquette?

A

Everyday manners outside of work

B

Proper behavior in the workplace based on respect and professionalism

C

Casual behavior with colleagues

D

None of these

Question 17 1 Marks

Pooja is applying for a Motor Mechanics position in an automobile company. What should she include in her cover letter?

A

Salary expectations

B

Education details

C

Reasons why she is suitable for the role

D

Her hobbies - cooking, gardening

Question 18 1 Marks

Pranav is working on his resume. While reviewing his resume, what should Pranav keep in mind?

A

Check for spelling and grammar mistakes

B

Ensure that the information provided is correct

C

Highlight skills and qualifications that match the job

D

All of these

Question 19 1 Marks

Which of the following is considered appropriate workplace behavior?

A

Being late to work regularly

B

Interrupting others during meetings

C

Talking loudly on the phone

D

Maintaining a clean workspace

Question 20 1 Marks

Ravi is working on a project with two other teammates. Which of these make him a good team player?

A

Getting angry when others don?t listen

B

Sharing ideas to help the team work faster

C

Thinking he can never make a mistake

D

Not listening to his teammates ideas and opinions

Question 21 1 Marks

Which of the following is NOT needed for teamwork?

A

Healthy communication

B

Division of work

C

Conflict and argument

D

Trust

Question 22 1 Marks

What is an example of formal written communication?

A

Texting a friend

B

Sending a WhatsApp message

C

Writing an email to your manager

D

Posting on social media platforms

Question 23 1 Marks

During a lunch break, Arjun overhears his coworkers gossiping about another coworker. What should Arjun do?

A

Tell his coworkers that gossiping is inappropriate workplace behaviour

B

Join the conversation and share his own opinion about the coworker

C

Tell another coworker about the gossip

D

Listen to the gossip

Question 24 1 Marks

Christy is working at her desk. Which of the following behaviors is inappropriate in the workplace?

A

Maintain a clean workspace

B

Speak in a polite and clear manner

C

Tap repeatedly on the desk

D

Focus on tasks and avoid distractions from phone

Question 25 1 Marks

Which of the following are some informal situations within the workplace?

A

Having a meal in the canteen/ cafeteria

B

Drinking water near the water cooler

C

Waiting or walking in the lobby/hallways

D

All of these

Question 26 1 Marks

Maya needs funding for her small business. What can she do to find a suitable investor?

A

Send her business plan to every investor she finds online.

B

Attend networking events to meet suitable investors.

C

Send her business plan to her friends and ask them to send it to investors they may know.

D

Wait for the suitable investor to find her

Question 27 1 Marks

Imagine you are setting up a mobile repair shop. Which of the following is the most important for its success?

A

Setting up the shop in a busy area

B

Offering repair services at a higher price

C

Putting up flyers in the neigh- bourhood

D

Picking the right shop name

Question 28 1 Marks

If your coworkers don't agree with your project idea, what's a good way to handle it with an entrepreneurial mindset?

A

Give up on your idea

B

Stop talking about it

C

Ask for feedback and make your idea better with their help

D

Stick to your idea without listening to others

Question 29 1 Marks

When presenting your business plan, what should you do to engage and connect with the audience?

A

Practice until you can confidently present your plan

B

Repeat yourself multiple times

C

Share a story or an experience that shaped your idea

D

Avoid eye contact with the audience

Question 30 1 Marks

Imagine you're presenting your business plan to potential investors. Why is it important to actively listen to their questions and provide thoughtful answers?

A

To show off your expertise

B

To avoid eye contact

C

To understand the concerns of the investors and build their confidence in your plan

D

None of these

Question 31 1 Marks

What does it mean to think like a business person?

A

Only thinking about money

B

Being scared to try new things

C

Seeing problems as things to fix

D

Not liking change

Question 32 1 Marks

Imli makes soaps and sells from her home. She wants to grow her business. What should she do?

A

Talk to shopkeepers and build connections with them.

B

Keep doing the same thing without any changes

C

Wait for an opportunity to grow the business

D

Only sell to her neighbors

Question 33 1 Marks

An entrepreneurial mindset means to:

A

Identify opportunities and use them for your benefit

B

Try different ways to solve problems

C

Achieve your goal, without giving up

D

All of these

Question 34 1 Marks

Imagine you are starting a bakery business. What would you focus on first in your business plan?

A

Selecting a catchy name for the bakery

B

Calculating how much money you need to start the business

C

Planning how to advertise the bakery on social media

D

Figuring out how the business will grow

Question 35 1 Marks

Anita is going to the bank today to ask for a loan. She has prepared a business plan. Which of the following will make her business plan strong?

A

Have only the idea and name of her business

B

Total cost of starting her business without any details

C

Challenges her business might face along with solutions for them

D

None of these

Question 36 1 Marks

When presenting your business plan, what can you do to help audience understand and believe in your product/service?

A

Repeat yourself multiple times

B

Give demo of the product/ service

C

Share overall business costs

D

Tell a joke

Question 37 1 Marks

When presenting your business plan to a potential investor, you should be clear about____________

A

Initial investment required and breakdown of the costs

B

Expected customer count

C

Potential earnings

D

All of these

Question 38 1 Marks

Why is it important to have a business plan before starting a business?

A

To attract investors and get a loan

B

To outline goals and set clear direction for growth

C

To identify potential challenges and risks

D

All of these

Question 39 1 Marks

If you face a problem in your community, which of the following entrepreneurial mindset traits would be most helpful?

A

Waiting until everything is perfect to do something

B

Taking action to solve the problem

C

Ignoring the problem and hoping it goes away

D

Blaming others for the problem

Question 40 1 Marks

Mehul is making a plan for his business. Which of the following is NOT included in a business plan?

A

Business idea

B

Startup costs

C

Future growth strategies

D

Personal interests and hobbies